Terms and conditions

Who is contracting

These terms are between you and Magic Lagoon Ltd, a company registered in England and Wales, trading as The Aircraft Ledger (“we”, “us”). They apply when you use this site, when you buy a TailCheck report and when you subscribe to a plan. Placing an order or starting a subscription means you accept them.

Our legal notices and privacy policy form part of this agreement. Where they conflict with these terms, these terms take precedence on commercial matters. We contract with businesses and with individuals buying for business purposes; consumer cancellation rights are addressed in section 4.

Your account is yours alone

Keep your credentials confidential and tell us promptly if you think they have been compromised. You are responsible for activity under your account, including orders placed by colleagues you have given access to. Accounts are per named user — shared logins are not permitted. You must be 18 or over.

$395 per tail, or $995 a month

ItemTerms

Single TailCheck report$395 PER REGISTRATION

Unlimited$995 / MONTH, ONE USER

TeamFROM $4,995 / MONTH

PaymentIN ADVANCE, USD

A single report gives you the full TailCheck report for the registration you name, available in your account for three months from purchase and kept up to date with the latest data for that time. Unlimited gives one named user every TailCheck report and Spotlight comparison for as long as the subscription is active. It is charged in advance each month on the date you subscribed and renews until you cancel. Team plans are agreed in writing, and that agreement prevails over this section where they differ.

Prices are in US dollars and are what you pay. If we are required to charge sales tax or VAT where you are, we will add it at checkout and show it before you pay. Payment is taken through our payment provider, Stripe, and your order is accepted when payment succeeds. We may decline an order — for example where the tail falls outside our coverage or where the request appears to be for an unlawful purpose — and will refund it in full if we do.

Reports are generated when you buy and are normally available in your account immediately. If one is not available within an hour, tell us and we will open it or refund you.

You see the evidence before you pay

Insufficient-data policy: if the coverage check shows there is too little observed activity to support findings, you will not be asked to purchase a standard report.

The free check on the Coverage page shows the tracked window and coverage level for a tail before you buy. Because a report is a bespoke digital product prepared for the registration you name, it is not refundable once delivered, except as follows.

If we cannot produce a report on the evidence available, we cancel the order and refund it in full.

If a delivered report is materially wrong on a point of observed fact, tell us within 30 days: we will correct and reissue it, or refund it if we cannot.

If you ordered the wrong registration and we have not yet started work, we will move or refund the order.

Findings you dislike, or that do not support the transaction you hoped for, are not grounds for a refund. Where you are a consumer, your statutory 14-day cancellation right applies until delivery begins; by ordering you ask us to begin at once and accept that the right is lost on delivery.

Unlimited. You can cancel at any time from your billing page (Account → Manage billing). Cancellation takes effect at the end of the month you have paid for, and you keep access until then. We do not refund part-months. If you cancel within 14 days of your first payment and have not opened any report, tell us and we will refund that first payment in full.

How refunds are paid. Refunds go back to the card you paid with, normally within 5–10 business days. A refunded single report is no longer available in your account.

What you may do with a report

On payment we grant you a non-exclusive, non-transferable, perpetual licence to use the report for your own business purposes in connection with the transaction or holding it was ordered for.

That includes sharing the report in full, unaltered and with this attribution intact, with:

your own directors, employees and group companies;

your professional advisers, lender, insurer and technical inspectors;

the counterparty and its advisers in that single transaction.

Anyone you share it with is bound by the same restrictions, and they take no rights of their own against us. We retain all intellectual property in the report, our analysis, our coverage scoring and the underlying dataset.

What you may not do

Resell, sublicense, syndicate or publish a report, or make it available to the market at large.

Quote a report selectively, alter it, or strip our attribution and caveats.

Extract, scrape or systematically copy the site or the dataset, or use automated means beyond ordinary browsing.

Use our output to train machine-learning models, or to build or improve a competing product or dataset.

Use the platform to surveil, harass or profile an individual, or in breach of data protection, export control or market abuse law.

Circumvent access controls or rate limits, or share an Unlimited login with anyone else.

What we do and do not warrant

We warrant that we will prepare each report with reasonable skill and care, from the evidence available to us at the time, and that we will state the coverage level honestly.

We do not warrant that a report is complete or free from error, that broadcast coverage is continuous, or that a report is fit for any particular decision. A report is not legal, financial, insurance, airworthiness or engineering advice, and it is not a title, maintenance or damage-history search. The detail is in our legal notices.

The service, and changes to it

We aim to keep the platform available but do not guarantee uninterrupted access; maintenance, upstream data outages and events outside our control all happen. We may change the platform, our methodology and our prices, and we may withdraw features. Material changes to these terms will be posted here with a new effective date, and changes do not affect orders already accepted.

Where our responsibility ends

We are not liable for indirect or consequential loss, or for loss of profit, business, transactions, opportunity, data or reputation, however arising. We are not liable for decisions you or your counterparties take on the basis of a report.

Cap: our total liability arising out of or in connection with this agreement is limited to the greater of the fees you paid us in the 12 months before the claim, or $395.

Nothing here limits liability that cannot lawfully be limited — including for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence. You will indemnify us against claims arising from your breach of section 6 or from your onward sharing of a report.

Ending the relationship

You may close your account at any time; cancel any subscription first so it does not renew. We may suspend or close it if you breach these terms, if payment fails, or if we reasonably suspect misuse of the platform or the data. Reports you have already paid for stay licensed to you; your right to access the platform ends. Sections 5, 6, 7, 9 and 11 survive termination.

The rest

This agreement, together with any order form, is the whole agreement between us on its subject matter. If a provision is found unenforceable, the rest stands. We may assign this agreement as part of a business transfer; you may not assign it without our consent. No third party may enforce it. Failure to enforce a right is not a waiver of it.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. Before starting proceedings, please raise the issue with us — most disputes end in a correction and a reissued report.

Contracting entityMagic Lagoon Ltd, London

Notices[email protected]

Billing queries[email protected]

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The deal, in plain terms.