The deal, in plain terms.
What you get for $395, what you may do with it, when we refund, and where our responsibility ends. These terms form the contract between us.
courts of England and Wales
Contents
Who is contracting
These terms are between you and Magic Lagoon Ltd, a company registered in England and Wales, trading as The Aircraft Ledger (“we”, “us”). They apply when you use this site and when you order a TailCheck report. Placing an order means you accept them.
Our legal notices and privacy policy form part of this agreement. Where they conflict with these terms, these terms take precedence on commercial matters. We contract with businesses and with individuals buying for business purposes; consumer cancellation rights are addressed in section 4.
Your account is yours alone
Keep your credentials confidential and tell us promptly if you think they have been compromised. You are responsible for activity under your account, including orders placed by colleagues you have given access to. Accounts are per named user — shared logins are not permitted. You must be 18 or over.
$395 per tail
Prices exclude any applicable sales tax or VAT, which is added at checkout. Payment is taken in advance through our payment provider; your order is accepted when we confirm it, not when you submit it. We may decline an order — for example where the tail falls outside our coverage or where the request appears to be for an unlawful purpose.
Standard reports are normally delivered within one business day. Bundle and unlimited terms, including term length and fair-use limits, are set out in the order form and prevail over this section where they differ.
You see the evidence before you pay
The free check on the Coverage page shows the tracked window and coverage level for a tail before you buy. Because a report is a bespoke digital product prepared for the registration you name, it is not refundable once delivered, except as follows.
Findings you dislike, or that do not support the transaction you hoped for, are not grounds for a refund. Where you are a consumer, your statutory 14-day cancellation right applies until delivery begins; by ordering you ask us to begin at once and accept that the right is lost on delivery.
What you may do with a report
On payment we grant you a non-exclusive, non-transferable, perpetual licence to use the report for your own business purposes in connection with the transaction or holding it was ordered for.
That includes sharing the report in full, unaltered and with this attribution intact, with:
Anyone you share it with is bound by the same restrictions, and they take no rights of their own against us. We retain all intellectual property in the report, our analysis, our coverage scoring and the underlying dataset.
What you may not do
What we do and do not warrant
We warrant that we will prepare each report with reasonable skill and care, from the evidence available to us at the time, and that we will state the coverage level honestly.
We do not warrant that a report is complete or free from error, that broadcast coverage is continuous, or that a report is fit for any particular decision. A report is not legal, financial, insurance, airworthiness or engineering advice, and it is not a title, maintenance or damage-history search. The detail is in our legal notices.
The service, and changes to it
We aim to keep the platform available but do not guarantee uninterrupted access; maintenance, upstream data outages and events outside our control all happen. We may change the platform, our methodology and our prices, and we may withdraw features. Material changes to these terms will be posted here with a new effective date, and changes do not affect orders already accepted.
Where our responsibility ends
We are not liable for indirect or consequential loss, or for loss of profit, business, transactions, opportunity, data or reputation, however arising. We are not liable for decisions you or your counterparties take on the basis of a report.
Nothing here limits liability that cannot lawfully be limited — including for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence. You will indemnify us against claims arising from your breach of section 6 or from your onward sharing of a report.
Ending the relationship
You may close your account at any time. We may suspend or close it if you breach these terms, if payment fails, or if we reasonably suspect misuse of the platform or the data. Reports you have already paid for stay licensed to you; your right to access the platform ends. Sections 5, 6, 7, 9 and 11 survive termination.
The rest
This agreement, together with any order form, is the whole agreement between us on its subject matter. If a provision is found unenforceable, the rest stands. We may assign this agreement as part of a business transfer; you may not assign it without our consent. No third party may enforce it. Failure to enforce a right is not a waiver of it.
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. Before starting proceedings, please raise the issue with us — most disputes end in a correction and a reissued report.