Privacy policy

The controller of your data

The Aircraft Ledger is operated by Magic Lagoon Ltd, 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. For the personal data described here, we are the controller under the UK GDPR.

Questions about this policy, or any request about your data, go to [email protected].

Four kinds of data

Account data — name, work email, company, and your password in hashed form.

Order data — the reports you buy, invoice details, and VAT status. Card details are entered with our payment provider and never reach our servers.

Usage data — the registrations and searches you run, pages viewed, and standard server logs including IP address, timestamp and user agent.

Correspondence — what you send us through the contact form or by email, and our replies.

We do not ask for special category data, and we do not knowingly collect data from anyone under 18.

Purpose and lawful basis

PurposeLawful basis

Creating your account and delivering the reports you orderCONTRACT

Invoicing, tax records and fraud preventionLEGAL OBLIGATION

Keeping the service secure, debugging, and improving coverage and methodologyLEGITIMATE INTERESTS

Product email to existing customers, and analytics cookiesCONSENT

We do not sell personal data, and we do not use it for automated decision-making that has legal effects on you.

Where a tail can become personal data

Our reports are built from position data that aircraft broadcast publicly, and from public civil aircraft registers. That material is about aircraft, not about you.

We recognise that where a registration is held by a named individual, information about that aircraft’s movements may also be personal data about them. We process it on the basis of our legitimate interest in providing pre-purchase transparency in the aircraft market, and we limit that processing accordingly: we report at the level of tails, movements and patterns, never named passengers, and we do not build profiles of individuals or offer surveillance of a named person.

If you are an aircraft owner or operator and want to object to how a registration is presented, write to [email protected]. We will review it and reply.

Retention

Account data — while your account is open, then 12 months.

Order and invoice records — seven years, as UK tax law requires.

Server logs — 90 days, then deleted or aggregated.

Correspondence — 24 months from the last message.

Delivered reports — kept in your account so you can re-download them, and retained by us as the record of what we issued.

Data leaving the UK

Our infrastructure is hosted in the UK and the EEA. Where a supplier processes data outside those regions, we rely on UK adequacy regulations or on the International Data Transfer Addendum to the EU standard contractual clauses, with a transfer risk assessment on file. You can ask us for the details.

Two categories, one of them optional

Strictly necessary cookies keep you signed in, hold your basket and protect the forms from abuse. They are set without consent because the service cannot work without them.

Analytics cookies are set only if you accept them, and you can change your mind at any time from the cookie settings link in the footer. We run no advertising or cross-site tracking cookies.

What you can ask us to do

Under the UK GDPR you may ask for a copy of your data, correction of anything wrong, deletion, restriction of processing, portability, or you may object to processing based on legitimate interests. Where processing rests on consent, you can withdraw it at any time.

Email [email protected]. We reply within one month and will not charge you for it. We may ask you to confirm your identity first.

If we get it wrong

Privacy contact[email protected]

PostMagic Lagoon Ltd, 71–75 Shelton Street,
Covent Garden, London WC2H 9JQ

RegulatorInformation Commissioner’s Office, ico.org.uk

Remove an aircraft from public pages

Owners and operators can ask us to take an aircraft off our public pages. We verify each request before acting.

Ask us to remove an aircraft

For owners, operators and managers of an aircraft, or someone acting for them. We check each request before acting.

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